Add-ons · Teja on callsUpcoming
The calls nobody could pick up, answered and booked.
The phone rings during a laser session, at 9:30 pm after closing, or three times at once on a Saturday morning. Teja on calls answers the calls your front desk cannot take, offers real slots from the doctors’ calendars and sends the confirmation on WhatsApp, so a missed call stops being a lost patient.
Upcoming: it goes live when our calling service is ready. It is not on sale yet, and nothing is charged for it.
What changes
What your plan already does, and what Teja on calls will add.
In every plan
Teja on WhatsApp, 24×7: patients who message get an answer within a minute, at any hour.
With Teja on calls
Teja also answers the calls you forward: when your line is busy, when nobody picks up, or after hours. It books from the live calendar and confirms on WhatsApp.
Picks up when your desk cannot
You choose when calls are forwarded: on busy, on no answer, or outside clinic hours. Teja answers as your clinic’s AI employee, in English, Hindi or Telugu to begin with.
Books from the live calendar
Real free slots for the right doctor and room, never a double booking, and the confirmation goes out on WhatsApp after the call.
Takes a message for the rest
A clinical question, a complaint or a caller who wants a person: Teja takes the name, number and reason for your team to call back.
Same rules as on WhatsApp
Prices only from your rate card, no clinical advice, and every booking in the app like any other.
How it will work
A real moment, as the clinic will see it.
Sample names and numbers. Every message Teja sends on your behalf is logged in the app.
- 1
A 15-minute setup call
We check your phone line (landline, mobile or a virtual number) and agree the forwarding rule and the greeting with you. You keep your number.
- 2
Teja learns the voice version
The same rate card, FAQ and doctors. You choose the greeting, the language order and what Teja must never discuss on a call.
- 3
Calls get answered
From the next day, the calls your desk misses are answered by Teja, and its bookings appear in the calendar like any other.
House rules
What Teja on calls never does.
Never
- Never gives clinical advice on a call; it takes a message for the doctor.
- Never quotes a price that is not on your rate card.
- Never pretends to be a person: callers hear that they are talking to Teja, the clinic’s AI employee.
- Never answers a call you have not forwarded. Your staff keep picking up as usual.
Price and billing
- ₹1,999 a month with 200 minutes included, then ₹5 a minute
- 18% GST extra; cancel any month
- Call-forwarding charges from your telecom operator, if any, are separate
- Upcoming: not on sale yet, and nothing is charged for it
When will it be ready?
It goes live when our calling service is ready. Tell us on WhatsApp and we will let you know the day it is switched on.
Do I need a new phone number?
No. We set a forwarding rule on your existing clinic number.
Which languages does Teja speak on calls?
English, Hindi and Telugu to begin with; more languages will follow.
What if the caller wants a person?
Teja takes the name, number and reason, and your team calls back during clinic hours.
Why is it on request?
Every phone line is different, so we set up the forwarding with you on a short call instead of a button in the app.
Next step
Want Teja on calls the day it is ready?
Tell us on WhatsApp and we will let you know. Meanwhile your trial runs with everything that is ready today.