Add-ons · Google Reviews ProUpcoming
Every Google review answered. The unhappy ones, with you.
Skin and hair clinics are chosen on their Google reviews: patients read the before-and-after stories before they book. Every plan already asks each patient for a Google review after the visit. Google Reviews Pro goes further: Teja reads the new reviews on your Google listing every hour, thanks 4–5 star reviewers in your clinic’s voice, and brings every unhappy review to you with a calm draft reply while your staff are alerted to call the patient. Growth will include it for your first branch.
Upcoming: it goes live when Google approves our access to its Business Profile API. It is not on sale yet, and nothing is charged for it.
What changes
What your plan already does, and what Google Reviews Pro will add.
In every plan
After a visit is marked Done, every patient gets the same review link, with two gentle reminders. Nobody is filtered. Review requests and unhappy replies are counted in your reports.
With Reviews Pro
Teja reads your Google reviews every hour, thanks 4–5 star reviewers in your clinic’s voice, drafts replies to 1–3 star reviews for your YES and alerts your staff to call the patient.
Thanks every 4–5 star review
4–5 star reviews get a short thank-you in the tone of the sample replies you gave Teja. Each one waits 2 hours, then posts on its own.
Brings the unhappy ones to you
1–3 star reviews are never answered on their own. Teja sends you the review and a calm draft on WhatsApp: reply YES with the code to post it, or write your own in the app. Your staff are alerted to call the patient.
Rule-checked before it is posted
No treatment names, no health details, no offers or discounts and nothing that identifies the patient in a public reply. The AI may word a reply; the rules decide whether it goes out.
Every reply on record
Each review and its reply are logged in the app, and your rating is on the Reports screen.
How it will work
A real moment, as the clinic will see it.
Sample names and numbers. Every message Teja sends on your behalf is logged in the app.
- 1
Connect your Google listing
In the app, sign in once with the Google account that manages your clinic’s Google Business Profile. You can disconnect any time.
- 2
Give Teja your tone
In Settings, add two or three replies in your clinic’s own words. Thank-yous follow that tone, so they sound like your clinic, not a template.
- 3
Teja takes over
New reviews are read every hour. Happy ones are thanked after a 2-hour wait; unhappy ones come to you on WhatsApp with a draft, and your staff are alerted to call.
Review: “Waited 40 minutes for my laser session. The treatment itself was fine, the wait was not.”
Teja’s draft: “Thank you for telling us, and we are sorry about the wait. We have changed how sessions are scheduled so it does not happen again, and our team will call you today.”
Reply YES 4821 to post this reply, or NO to write your own in the app.9:10 am
House rules
What Google Reviews Pro never does.
Never
- Never filters who gets the review request, and never offers a discount for a review: Google bans both, and so does Teja.
- Never posts a reply to a 1–3 star review without your YES.
- Never names a treatment, a health detail or the patient in a public reply.
- Never writes a review, and never asks staff or family to write one.
Price and billing
- ₹999 a month per Google listing: one listing is one branch
- Included in Growth for your first branch once it is live
- 18% GST extra; cancel any month
- Upcoming: not on sale yet, and nothing is charged for it
When will it be ready?
It goes live when Google approves our access to its Business Profile API. Tell us on WhatsApp and we will let you know the day it is switched on.
Does this replace the review requests in my plan?
No. Asking every patient for a review after the visit is in every plan. Reviews Pro adds the replies, brings unhappy reviews to you and alerts your staff.
Can I approve every reply myself?
Replies to 1–3 star reviews always wait for your YES. Thank-yous to 4–5 star reviews wait 2 hours and then post on their own, in your tone.
What does Teja do with my Google account?
Only two things: read your listing’s reviews and post replies. Teja never changes your listing, photos or timings.
I’m on Growth. Do I pay for it?
Not for your first branch: Growth will include Reviews Pro once it is live. Each further branch’s listing is ₹999 a month.
Next step
Want Google Reviews Pro the day it is ready?
Tell us on WhatsApp and we will let you know. Meanwhile your trial runs with everything that is ready today.